Terms and conditions
The booking process
icelandunlimited.is is the online booking site and trading name of Iceland Unlimited Travel Services ehf. Our head office is located in Bíldshöfði 20, 110 Reykjavík, Iceland. These booking conditions govern all bookings with icelandunlimited.is. Any booking or order placed by you, whether through the company’s website or otherwise, shall be deemed as an offer by you to purchase the relevant package or other travel arrangements subject to these booking conditions. No contract between you and Iceland Unlimited shall come into existence until Iceland Unlimited accepts the first confirmation deposit and acknowledge confirmation of the successfully processed transaction. The person who makes the booking accepts these conditions on behalf of all members of the party and is responsible for all payments due from the party. Booking services with Iceland Unlimited are currently only available to clients 18 years of age, or older. By submitting a booking, you warrant and confirm that you comply with these arrangements.
General term of payment
To pay for services booked directly at icelandunlimited.is, we accept all major credit cards and electronic bank transfer. A non-refundable deposit of 20% of the total price is required by Iceland Unlimited at the time of booking (30% for special packages) and as a confirmation of your requested service. Full payment (80% of the total amount) should be received by Iceland Unlimited within 4 weeks prior to arrival date. In the case of delayed payment, Iceland Unlimited reserves the right to treat this as a cancellation and to withdraw its confirmation of the services.
Terms of payment for Greenland, Faroe Islands, and packages where domestic flights are included
For packages to Greenland and Faroe Islands that includes International flights or with Iceland tours that involves pre-booked domestic flights, we apply specific terms of payment. In the previous-mentioned circumstances, a non-refundable deposit of 30% of the total price is required by Iceland Unlimited at the time of booking and as a confirmation of your requested service. Full payment (70% of the total amount) should be received by Iceland Unlimited within 6 weeks prior to arrival date. In the case of delayed payment, Iceland Unlimited reserves the right to treat this as a cancellation and to withdraw its confirmation of the services.
Methods of payment and further information
American Express, Discover and Diners apply high handling fee therefore are not accepted, we recommend using a different major credit card provider. If you wish to proceed with the payment via electronic bank transfer instead, please communicate your preference with your assigned travel agents for bank coordinates and additional, detailed information.
In the event that Iceland Unlimited is unable to obtain confirmation from the supplier or in case of a change in availability, a suitable alternative solution will be presented to the client. If the customer does not accept the proposed adjustments, or if Iceland Unlimited is not able to offer a plausible alternative, no charge will be made.
Validity of prices
All prices quoted by Iceland Unlimited are offered in our National Currency, the Icelandic Króna. We invite you to visit the website of our National Bank (that for your convenience you can find here) to check the current exchange rate and convert the quoted amount to your local currency.
In the event of currency fluctuation, government taxes, or any such cost increase that is beyond Iceland Unlimited control, Iceland Unlimited is not to be held responsible for this type of variation. Iceland Unlimited reserves the right to notify you of any increase to prices already published in our price lists, brochures or website. Any eventual changes in rates will not be made without at least eight weeks’ notice. After the final invoice has been issued, the price is guaranteed against any surcharge, unless the increase is due to government laws or currency changes. Iceland Unlimited will absorb an amount equivalent to 5% of the package price. Amounts exceeding 5% will be charged but should the surcharge exceed 10%, you will be entitled to cancel your booking with a full refund.